Shipping Policy
At Greenfield, we strive to provide our customers with a seamless and efficient shipping experience. Please review the following shipping policy to understand our procedures and timelines:
- Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly extended. - Shipping MethodsWe offer two primary shipping options:
- Customer Pick-up: Customer to notify us of their preferred pick-up schedule.
- Seller-Initiated Delivery: Delivers within 2-7 business days after processing. Rates and schedules may vary per location. - Shipping Rates
Shipping rates vary depending on the shipping method selected, package weight, and destination.
- You can view the shipping costs during the checkout process before finalizing your order. - Shipping Destination
Nationwide shipping. Please note that shipping to certain remote areas may not be available. - Tracking Information
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information
- You can use this tracking information to monitor the status and estimated delivery date of your package. - Delivery
- Our shipping partners will deliver your package to the shipping address provided during checkout
- If you have selected the "Seller-Initiated Shipping" option, please ensure that someone is available to receive the package at the provided address.
- For "Customer Pickup" orders, you will receive instructions on how and when to collect your package from our designated location. - International ShippingFor international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient and are not included in the order total.
- Shipping RestrictionsCertain items may be subject to shipping restrictions or regulations based on their nature or destination. We comply with all relevant shipping regulations and reserve the right to cancel orders that cannot be fulfilled due to these restrictions.
- Shipping UpdatesIf you have any questions or concerns regarding your shipment, please contact our customer service team. We will be happy to assist you and provide updates on your order status.
- Returns Due to Shipping Issues
- In the event that your order is damaged, lost, or incorrect due to shipping issues, please contact us immediately. We will work to resolve the issue and arrange for a replacement or refund as necessary.
- By placing an order with Greenfield, you agree to adhere to the terms outlined in this shipping policy. Greenfield appreciates your understanding and cooperation in ensuring a smooth shipping process for all our customers.
- If you have any further questions or require clarification regarding our shipping policy, please don't hesitate to contact us.
By placing an order with Greenfield, you agree to adhere to the terms outlined in this shipping policy. Greenfield appreciates your understanding and cooperation in ensuring a smooth shipping process for all our customers. If you have any further questions or require clarification regarding our shipping policy, please don't hesitate to contact us.